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How to upgrade Hi5a controller version

· 4 min read

1. Prior knowledge​

  • You must prepare a USB memory containing the files required for version upgrade.
  • Deployment files must be named in a defined format.
   ex) Hi5aV402600.zip
       controller model(Hi5a) + V + major version(40) + minor version(26) + build revision(00)
  • All Hi5a controllers have a major version of "40" no see.
  • The minor version (26) is the actual significant version number.
  • The build revision is "00" for all official versions and all other versions are trial versions.
  • The Hi5a version is provided in ZIP format and is unpacked and installed by an automatic installer. (There is no need to intentionally unzip it.)

1.1. Precautions when downloading version​

  • MV40 for TP530 users. If you download the version from 24 or higher to MV40.23 or lower, you cannot change the main version.
  • TP520/511 users are irrelevant.
  • After downloading the main version using TP520, you must reconnect and use TP530. At this time, when changing the version, only TP is performed.

2. Task sequence​

2.1. Create a version upgrade folder with the name “Hi5a_rel” at the top path of the USB memory (based on TP511 \USB).​

    \USB\Hi5a_rel

2.2. Copy the Hi5a controller S/W distribution file to the USB version upgrade folder.​

    release file : for case : Hi5aV402600.zip
    EX) \USB\Hi5a_rel\Hi5aV402600.zip

2.3. Connect the USB where the distribution file is copied to the T/P.​

2.4. Confirm that the T/P screen is switched as shown below.​

2.5. Press the Version-Up button.​

caution

  • Work with motor_off
  • Working in manual mode

2.6. After confirming that the screen changes as shown below, select the distribution file copied to the USB.​

2.7. Confirm that the distribution file is selected and press the “OK” button.​

2.8. The process of installing the distribution file on the T/P proceeds automatically. (Do not remove the attached USB while the above process is in progress)​

2.9. Select the version compressed file that integrates the version upgrade files for each device.​

Select the 2.10 version compressed file and press the ‘Start version upgrade’ button.​

2.11 Automatically switches to a screen where you can check system information.​

2.12 Compare version information for each device.​

2.13 Click the checkbox of the device for which you want to upgrade to version 2.13 and change it to the checked state.​

(You can upgrade only the parts you want.)

2.14 After final confirmation, press the ‘Confirm’ button.​

2.15. The version upgrade for the selected device (single or multiple devices) is automatically performed.​

3. An error occurred during installation​

3.1. Distribution file installation failed​

3.1.1. Cause​

  • If the USB is arbitrarily removed from the T/P during installation of distribution files
  • When the distribution file itself is invalid (file is broken)

3.1.2. Solution​

  • Reinstall the USB and try upgrading again.
  • If the file is corrupted, it must be replaced with a normal distribution file. (Please re-request the distribution file.)

3.2. Decompression failed​

3.2.1. Cause​

  • Occurs when the temporary storage space inside the T/P is insufficient.
  • Occurs when the distribution file or version compressed file is broken.

3.2.2. Solution​

  • If the cause is insufficient temporary storage space, restart the T/P device.
  • If the file is damaged, replace it with a normal distribution file and apply.

3.3. Communication error​

3.3.1. Cause​

  • Poor Ethernet cable connection between main board and T/P
  • Main S/W is unable to communicate

3.3.2. Solution​

  • Check the Ethernet cable wiring condition and retry.
  • Restart the Hi5a controller. (OFF -> ON)

3.4. Controller status not received​

3.4.1. Cause​

  • Communication error
  • Main S/W malfunction

3.4.2. Solution​

  • In case of communication error, check error measures.
  • In case of main S/W malfunction, ignore it and proceed. (Press OK button) In case of main S/W malfunction, 7-segment of Main B/D: E52, dbg.